At FairPlay Studios your privacy is very important to us and we respect the privacy rights of every customer that interacts with our studio or with our game, Himmapan Marshmello Saga on Google Play Store, Apple's App Store and Huawei AppGallery. To show how seriously we take this responsibility, we have created the Privacy Policy below to help guide you on how we collect, store, and use any information you may provide us with. Please take a moment to familiarize yourself with our privacy practices and feel free to let us know if you have any questions.
This Privacy Policy describes how FairPlay Studios Co., Ltd., a registered Thai company (0105561159070), collects, uses and discloses information along with what choices you have with respect to that information. This Privacy Policy applies whenever you access FairPlay Studios’s game Himmapan Marshmello Saga on Google Play Store, Apple's App Store and Huawei AppGallery, or interact with our studio or customer support team via email, social media or our website – https://fairplaystudios.net/ – henceforth collectively referred to as our Services. By using any of our Services, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree to the terms of this privacy policy, please do not access or use our Services.
Personally-identifiable information is information that identifies you and that may be used to contact you online or offline. Where possible we minimize any personal information collected when you use our Services and do not collect any through or about the usage of our game, Himmapan Marshmello Saga on Google Play Store, Apple's App Store and Huawei AppGallery.
The information we do collect is used for the below purposes:
While we do not collect personal information through our game Himmanpan Marshmello Saga, here is a description of how non-identifiable information is collected:
When contacting us directly for support, here are the ways in which we collect personal information:
At FairPlay Studios we do not share or sell any of your personal or non-personal information with third parties unless compelled to do so by law.
We take the storage of your information seriously and therefore have implemented technical and administrative security measures that are designed to protect your information from unauthorized access, disclosure, use and modification. We regularly review our security procedures to consider appropriate new technology and methods. Please be aware though that, despite our best efforts, no security measures are perfect or impenetrable.
For any information stored on your local device or iCloud you can delete it using the in-game ‘delete all save data’ option in the options menu. In addition, deleting the game from your device will remove the local copies of the save data.
For any information collected and stored by FairPlay Studios as part of our support process, you can contact our support team at support@fairplaystudios.net to request that information be deleted.
We recognize the need to provide further privacy protections with respect to information we may collect from children using our Services.
We do not collect any personal information from children that access our game Himmapan Marshmello Saga on Google Play Store, Apple's App Store and Huawei AppGallery. Any non-identifiable gameplay information we collect (detailed in section 2) qualifies as “legitimate interest” under GDPR, and is “to support internal operations of the game” under COPPA. Remote storage of any data can be prevented by removing a child account’s access to iCloud through Apple’s Parental Controls.
If a child under the age of 13 contacts us directly for customer support, we take additional steps to protect their privacy, including:
If you wish to review or change the information we have about your children, you can email us at support@fairplaystudios.net.
If you have any questions regarding our Privacy Policy and/or practices, please feel free to contact us by sending an email to info@fairplaystudios.net. Alternatively, you can reach us at the below postal address.
FairPlay Studios
Attention: Support
172/8 Sukhumvit 71
Soi Pridi Banomyong (Panichkul Yak 2)
Prakanong Nue Sub-District
Wattana District
Bangkok, Thailand 10110
Our legal name is FairPlay Studios Co., Ltd. We are a registered Thai company (0105561159070). Our physical address is:
FairPlay Studios
172/8 Sukhumvit 71
Soi Pridi Banomyong (Panichkul Yak 2)
Prakanong Nue Sub-District
Wattana District
Bangkok, Thailand 10110
As per the General Data Protection Regulations (GDPR) set forth in May 2018 any customer interacting with our Services has the “right to be forgotten.” At any point in time you can request access, correct or delete any personal data that has been collected and stored.
If you have contacted FairPlay Studios directly for support purposes or accessed any of our Services then you may contact us regarding your information by emailing our support team at support@fairplaystudios.net.
For any information stored on your local device or iCloud you can delete it using the in-game ‘delete all save data’ option in the options menu. In addition, deleting the game from your device will remove the local copies of the save data.